Who We Are
Munro-Greenhalgh was established in 1926. But even in this hectic new electronic era, our values remain the same as they have always have been – to try our hardest for our clients.
First and foremost you need to understand that we work for you – not the Insurers. Our objectives are to help you identify areas of ‘risk’ to you and your business. We also aim to provide advice on measures that may help you reduce those ‘risks’. Where appropriate we will arrange a suitable Insurance policy (with a reputable insurer) at the best possible price. Finally, and most importantly – should an accident or loss occur, we want to be there by your side to ensure that claims are dealt with as efficiently as possible.
Sounds simple? It’s not! No two clients are the same – there is always something unusual that has to be considered. There are also various Insurers, from household names to specialist schemes to obscure insurers based in far away countries all with their own policy wordings and small print.
We as your Insurance Broker have many years’ experience in knowing how our industry works – which Insurers offer the best service. It’s not all about cost but the best value for money.
Unfortunately on occasions disputes do arise with Insurers – but that’s part of the fun and games of our job. We won’t shy away from an argument and will always fight our clients corner to ensure a fair settlement.